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sales@lavino.co.uk
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Terms & Conditions

Age Restriction
You must be 18 years or older to purchase alcohol under United Kingdom law.  By purchasing through La Vino you warrant that you are 18 years or older.

ONLINE & INSTORE CONSUMER TERMS AND CONDITIONS

 CONTENTS 

1. About us - 1

2. Our contract with you - 1

3. Placing an order and its acceptance - 1

4. Our goods 2

5. Return and refund - 2 

6. Delivery, transfer of risk and title - 2

7. No international delivery - 3

8. Price of goods and delivery charges - 3

9. How to pay - 3

10. Our warranty for the goods - 3

11. Our liability: your attention is particularly drawn to this clause

12. Termination - 5

13. Events outside our control - 5

14. Communications between us - 6

15. General - 6


AGREED TERMS

  1. About us
    1. Company details. LA VINO LIMITED (company number 11052266) (we and us), is a company registered in England and Wales and our registered office is at 2 Wards End, Halifax, England, HX1 1DJ. Our main trading address is 2 Wards End, Halifax, England, HX1 1DJ. Our VAT number is 290562201. We operate the website lavino.co.uk. 
    2. Contacting us. To contact us telephone our customer service team at 01422 300030 or email sales@lavino.co.uk. How to give us formal notice of any matter under the Contract is set out in clause 14.2.
  2. Our contract with you
    1. Our contract. These terms and conditions (Terms) apply to the order by you and supply of goods by us to you (Contract). No other terms are implied by trade, custom, practice or course of dealing.
    2. Entire agreement. The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
    3. Language. These Terms and the Contract are made only in the English language.
    4. Your copy. You should print or save a copy of these Terms for future reference.
  3. Placing an order and its acceptance
    1. Placing your order. Please follow the onscreen prompts to place an order. Each order is an offer by you to buy the goods specified in the order (Goods) subject to these Terms.
    2. Correcting input errors. Please check the order carefully before confirming it. You are responsible for ensuring that your order is correct. 
    3. Acknowledging receipt of your order. After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 3.4.
    4. Accepting your order. Our acceptance of your order takes place when we send the email to you to accept it, at which point the Contract between you and us will come into existence We will also send you an email that confirms that the Goods have been dispatched (Dispatch Confirmation).
    5. If we cannot accept your order. If we are unable to supply you with the Goods for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount including any delivery costs charged as soon as possible.
  1. Our goods
    1. The images of the Goods on our site are for illustrative purposes only and the packaging of your Goods may vary from that shown on images on our site.
  2. Return and refund
    1. You may cancel the Contract and receive a refund, if you notify us as set out in clause 5.3 within 5 working days of your decision to cancel the Contract. 
    2. However, this cancellation right does not apply for any item which has been opened unless it is proven to be corked or broken through no fault of yours.
    3. To cancel the Contract, you must contact us and complete the cancellation form on our website. If you use this method we will email you to confirm we have received your cancellation. 

You can also email us at sales@lavino.co.uk or contact our Customer Services team by telephone on 01422 300030 or by post to 2 Wards End, Halifax, England, HX1 1D. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the email or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or email us before midnight on that day.

    1. If you have returned the Goods to us under this clause 5 because they are faulty or mis-described, we will refund the price of the Goods (including any delivery cost) and will refund you on the credit card or debit card used by you to pay.
    2. If you have returned the Goods to us under this clause 5 because you do not like them, we will refund the price of the unopened Goods (not including any delivery cost) and will refund you on the credit card or debit card used by you to pay
    3. If Goods have been delivered to you before you decide to cancel the Contract then you must return them to us without undue delay and in any event not later than 5 working days after the day on which you let us know that you wish to cancel the Contract. You can either send them back, return them to us in-store or hand them to our authorised carrier. 
  1. Delivery, transfer of risk and title
    1. We aim to deliver your goods to you as soon as possible but in any event within 1 – 5 working days from acceptance of your order. If the item is not in stock then we will contact our supplier to confirm when it will be delivered to you and contact you with an estimated delivery date. Occasionally delivery to you may be affected by an Event Outside Our Control. See clause 13 (Events outside our control) for our responsibilities when this happens.
    2. Delivery is complete once the Goods have been unloaded at the address for delivery set out in your order, collected by you or a carrier organised by you to collect them from us and the Goods will be at your risk from that time.
    3. You own the Goods once we have received payment in full, including of all applicable delivery charges.
    1. If we fail to deliver the Goods, our liability is limited to the cost of obtaining replacement goods of a similar description and quality in the cheapest market available, less the price of the Goods. However, we will not be liable to the extent that any failure to deliver was caused by an Event Outside Our Control, or because you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of goods.
    2. If you fail to take delivery within 10 working days (or longer by agreement) after the day on which we notified you that the Goods were ready for delivery, we may cancel the contract between us and resell part of, or all the Goods and refund any money paid by you (after deducting any reasonable storage costs).
  1. No international delivery
    1. Unfortunately, we do not deliver to addresses outside the UK.
    2. You may place an order for Goods from outside the UK, but this order must be for delivery to an address in the UK.
  2. Price of goods and delivery charges
    1. The prices of the Goods will be as quoted on our site at the time you submit your order. We use our best efforts to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. 
    2. Prices for our Goods may change from time to time, but changes will not affect any order you have already placed.
    3. The price of Goods excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in VAT takes effect.
    4. The price of the Goods does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to the Delivery Charges page on our website.

We sell a large number of Goods through our site. It is always possible that, despite our best efforts, some of the Goods on our site may be incorrectly priced. If we discover an error in the price of the Goods you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. If we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Goods and refund you any sums you have paid.

  1. How to pay
    1. Please contact our customer service team for confirmation of the methods of payment which are accepted.
    1. Payment for the Goods and all applicable delivery charges is in advance. We will not charge your payment method until we complete your order and instruct dispatch of your Goods.
  1. Our warranty for the goods
    1. The Goods are intended for use only in the UK. We do not warrant that the Goods comply with the laws, regulations or standards outside the UK. 
    2. We provide a warranty that (to the best of our knowledge) on delivery the Goods:
      1. subject to clause 4, conform in all material respects with their description;
      2. are of satisfactory quality (within the meaning of the Sale of Goods Act 1979).
    3. Subject to clause 10.4, if:
      1. you give us notice in writing within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 10.2;
      2. we are given a reasonable opportunity of examining the Goods; and
      3. if we ask you to do so, you return the Goods to us at our cost,

we will, at our option, replace the defective Goods, or refund the price of the defective Goods in full.

    1. We will not be liable for breach of the warranty set out in clause 10.2 if:
      1. you make any further use of the Goods after giving notice to us under clause 10.3;
      2. the defect arises as a result of age, damage (howsoever caused), negligence or abnormal storage following delivery to you.
    2. We will only be liable to you for the Goods' failure to comply with the warranty set out in clause 10.2 to the extent set out in this clause 10.
    3. The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
    4. These Terms also apply to any replacement Goods supplied by us to you.
  1. Our liability: your attention is particularly drawn to this clause
    1. Nothing in these Terms limits or excludes our liability for:
      1. death or personal injury caused by our negligence;
      2. fraud or fraudulent misrepresentation;
      3. breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
      4. any other liability that cannot be limited or excluded by law.
    2. Subject to clause 11.1, we will under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
      1. any loss of profits, sales, business, or revenue; or
      1. loss of business opportunity; or
      2. loss of anticipated savings; or
      3. loss of goodwill; or
      4. any indirect or consequential loss.
    1. Subject to clause 11.1, our total liability to you for all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will in no circumstances exceed the price of the Goods.
    2. Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Goods. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Goods are suitable for your purposes.
  1. Termination
    1. Without limiting any of our other rights, we may suspend the supply or delivery of the Goods to you, or terminate the Contract with immediate effect by giving written notice to you if:
      1. you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 5 working days of you being notified in writing to do so;
      2. you fail to pay any amount due under the Contract on the due date for payment;
      3. you take any step or action in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
      4. you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; or
      5. your financial position deteriorates to such an extent that in our opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy.
    2. Termination of the Contract shall not affect your or our rights and remedies that have accrued as at termination.
    3. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.
  2. Events outside our control
    1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control). 
    2. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:
      1. we will contact you as soon as reasonably possible to notify you; and
      2. our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Goods to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. 
    1. You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 10 working days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Goods you have already received and we will refund the price you have paid, including any delivery charges.
  1. Communications between us
    1. When we refer to "in writing" in these Terms, this includes email.
    2. Any notice or other communication given under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first class post or other next working day delivery service, or email.
    3. A notice or other communication is deemed to have been received: 
      1. if delivered personally, on signature of a delivery receipt; 
      2. if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second working day after posting; or 
      3. if sent by email, at 9.00 am the next working day after transmission.
    4. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. 
    5. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
  2. General
    1. Assignment and transfer.
      1. We may assign or transfer our rights and obligations under the Contract to another entity but will always notify you in writing or by posting on this webpage if this happens.
      2. You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing.
    2. Variation. Any variation of the Contract only has effect if it is in writing and signed by you and us (or our respective authorised representatives).
    3. Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.
    1. Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
    2. Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms.
    3. Governing law and jurisdiction. This Contract is governed by English law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the English courts.

 

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